Q: What exactly does web site migration mean and what does it involve?
A: When your present web hosting provider can no longer satisfy the demands of your website, or if you experience frequent network downtime, or if you have to wait for hours for the technical support staff to respond back to you, it may be a clever idea to swap your web hosting provider, i.e. to migrate all the files for your web sites along with your databases from your current provider to your future provider. At Shadow Engine, we realize that this can be difficult and time–consuming. This is the reason why we’ll accomplish all that for you at no cost!Our highly professional technical team members will migrate your site content from your present web hosting provider to us. Our technicians have got plenty of experience migrating websites and are able to handle everything – from an average WordPress blog or Joomla™ CMS–powered web site, to a very elaborate, custom–built web application.
Q: Just how long will it take for my site to be transferred to your platform?
A: There are many factors to take into account – the overall amount of files, the size of the database, the complexity of the website itself and the current workload of our web site migration professionals, etc. That said, we do our very best to perform all website migrations within a 48–hour time frame. Smaller–sized sites are transferred faster – typically within 24 hours.
Q: What info will I be required to provide to your Website Migration Department?
A: Yup. We will require the name of the site that you wish us to move. We will also need a means to log in to your current web hosting account so that we can get the files pertaining to your site.
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: What about downtime? Will my site be unavailable?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. When the transfer is finished, we will ensure that everything is working correctly and that the integrity of your web content is not jeopardized prior to notifying you that the transfer is over. Then we will tell you how to transfer the domain to your web hosting account with us and how to modify the DNS settings.
Q: Will my current hosting provider need to provide any info/assistance?
A: While we move your web content, your hosting provider won’t be aware of the migration at all. We will not contact them in any way.
Q: Which hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–driven web hosting platform so long as we can gain access to the Control Panel and there is FTP access available.The only web sites that we cannot transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.