Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Warranty

  • Our client help and support crew is on duty 24/7 to handle all of your help demands. Every single ticket you post to us will be answered within no more than one hour. If your situation calls for help from an administrator, we are going to forward the ticket to the person on shift and will let you know that the case is under control.

  • Top quality support service
  • Top–class Technical Assist Service

  • We are on–line for you night and day to offer you help and customer support and also to assist you with any issue that you could have when handling your virtual server. We can easily assist you with all pre–configured software, including your Operating System, server admin panel (with regards to the VPS type) and the Web Site Control Panel designed solely by us.

  • Intuitive help center
  • An Intuitive Help Zone

  • An exhaustive and frequently updated collection of articles is included in our in–house built Web Site Control Panel. It offers you quick tips about how to execute all of the necessary website supervision tasks. The Help section includes comprehensive how to articles and reviews and step by step video lessons. You can open the Help section by hitting the Help or Video buttons in the right corner of each Control Panel section.