1 hour ticket response
Quick support is our primary objective and that is the reason why we have a team of knowledgeable customer support engineers who will be happy to offer a quick response to any question that you might have. Just post your customer support ticket from your Web Site Control Panel and we will reply within 1 hour in the worst case scenario. Actually, we strive hard and aim for a twenty–minute trouble ticket response time.
A Top–Notch Customer Support Service
We’ve got a team of web hosting support engineers who are eager to respond to all your questions whenever you are in need of assistance. Most of our client care team members have lots of years of experience in the Linux cloud web hosting packages industry, so you can constantly depend on prompt and adequate answers to your problems.
An Intuitive Help Center
In the Web Site Control Panel you’ll find an intuitive Help Center section where you can get quick hints on how you can use our web hosting services. You can get the answers to your inquiries in our F.A.Q. database, find more details in the web hosting account administration articles or watch the educational video tutorials.