Although the hosting service offered by the different companies is virtually identical, each provider has a personalized platform with its own tweaks and ways to execute specific things. In situations like this, an information-ridden knowledge base would be unbelievably helpful both for persons with no practical experience and for technically proficient users who will at some point find out how specific operations are done, but will lose valuable time meanwhile. The objective of such a knowledge base is to make the service fast and easy to use, sparing users lots of time and efforts. The outcome is happier clients, since they can effortlessly find the info they want, and a whole lot less work for the client support team representatives, because usually the vast majority of the queries and difficulties that clients have got are already included in the knowledge base. Given that the articles are properly written and cover more topics, you’ll be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting packages that we are offering include an elaborate knowledge base where you can find everything you need to know in regards to your web hosting account. Regardless of whether you’d like to create a new MySQL database, to forward a domain name using an .htaccess file or to create an e-mail address on your PC or feature phone, you can simply read our help articles and all the information that you require will be there. When you visit a certain section of your Hepsia hosting Control Panel, you will see articles that are relevant to the features that can be accessed through it. If you would like to see the entire article archive and get familiar with all the features that Hepsia offers, or simply to read general information about the web hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost to cover any challenge that you might possibly chance upon, but in case you don’t find what you’re searching for, you can always touch base with us, as our help desk support team is on duty night and day.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages include extensive online technical documentation where you will find info on all the features that our in-house built Hepsia hosting Control Panel offers, together with solutions to different questions and problems that you may experience. All installation guides feature step-by-step specifications, which is the reason why you won’t need to worry about missing something if you are aiming to export a database, for instance. The troubleshooting articles include a number of different viable causes of particular problems and the solution for each one of them, so in case you aren’t able to send emails even though you have the right SMTP server settings, for example, you can swiftly discover what the reason for this could be and correct the issue with a few clicks in your email client. As Hepsia offers quite a few features, you will be able to find relevant articles in each of its sections. If you wish to look through all help articles, click on the Help link, which is located in the upper right-hand corner of the screen.